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FAQs / Payments

Is it safe to pay online in this webshop?

In order to ensure the simplicity and security of the ordering process, the webshop uses SSL (Secure Socket Layer) technology. SSL is the standard for payments over the Internet and is supported by Chrome, Firefox, Microsoft Internet Explorer, Safari and other popular browsers. SSL technology prevents your information from being accessed when you are submitting it. The entity providing data hosting services for our webshop is Shopify Inc. (150 Elgin Street, Suite 800, Ottawa, ON K2P 1L4, Canada). Shopify complies with the highest level of Payment Card Industry (PCI) standards. 

 

How can I pay?

Petra Földi accepts VISA, MasterCard/Maestro and American Express debit cards. The payment gateway of the Webshop is powered by SimplePay (run by OTP Mobil), ensuring that all transactions are encrypted and secure.

 

Are there any additional costs beside of the purchase price?

For completing your order, the following amounts are to be paid in relation with the item ordered: (1) the purchase price of the product or (2) the increased purchase price in case you wish to get your product customised (for further details, please check the “Customisation” tab), and (3) the applicable shipping fee, if any.

The purchase price or the increased purchase price (in case of customisation) already includes the packaging suitable for shipping.

The purchase price and shipping fee indicated in the webshop are gross amounts. However, as for destination countries outside the EU, the shipping fee do not include any duties, taxes, or clearing charges levied by these countries. (For further information, please see clause 3.1. of our Terms and Conditions.)

 

Will I receive an invoice of my order?

Sure. First, you will receive an e-mail confirmation. Then, the package dispatched will include your invoice.

 

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