Our products are made for you.
Follow the below instructions:
Please follow the usual ordering process and choose the “With customisation” option on product pages. In that case the invoiced purchase price of the product to be customised will automatically increase by +15%.
Please proceed to check out, as usual. After payment, please contact us in e-mail and provide us with the necessary measurements (ten numbers in cm), as indicated in the Custom Measuring Guide. After sending us your measurements, we will produce your custom-made item within the standard delivery times applicable to non-customised products.
Return of customised items
Please note that the return and refund of all customised products is excluded, unless the product is defective and this is the reason of the return. For further information on the applicable conditions, please also check our Return Policy (clause 5 of the Terms and Conditions).